OPM02: Nuts and Bolts of Operations Performance Measurement (Blended)

Lesson 1. Data Needed To Drive Operations Performance Measurement (OPM)

• The Importance of Operations Measurement
• Why Measure Performance?
• The Operations Goal
• Key Principles for Performance Monitoring
• Principle 13
• The Operations Performance Measurement plan
• Performance Measures: Key Considerations
• Typical OPM data needs
• A Few Good Measures: Congestion Analysis

Lesson 2. Travel Time Data

• The Importance of Operations Measurement
• Why is Travel Time Data Important?
• Time Mean Speed (TMS) vs Space Mean Speed (SMS)
• Travel Time Sources
• Spot Speed Measurement
• Probe Data
• Re-identification Technologies
• Test Vehicle Travel Times
• Comparisons of Travel Time Sources
• Intrusive Detectors: At a Glance
• Non-intrusive Detectors: At a Glance
• Comparison of Travel Time Sources
• Travel Time (Speed) Data Collection
• Measures of Traffic Data Quality
• Data Source Selections Considerations

Lesson 3. Volume Data

• Why is Volume Data Important?
• Volume Sources
• Travel Time and Volume Sources
• Volume Data Collection Methods
• ITS Detectors for Volume
• Vehicle Classification
• Multimodal Volumes
• Roadway Inventories
• Volume Parameters
• Summarizing Data (from Continuous Counts)
• ADT vs AADT
• Factor Groups
• Factor Group Determination
• Adjustment Factors
• Common Necessary Adjustments
• Seasonal and Day-of-Week Adjustment Factors
• Axle Correction Adjustment Factors
• Growth Factor Adjustment Factors
• Estimation of Traffic Statistics
• Minimum Quality Checks (Volume Data Example)

Lesson 4. Incidents/Safety Data

• Incident/Crash Data Introduction
• Incident Data Sample: Segments
• Incident Data Sample: Intersections
• Crash Rates: Exposure and Example
• Cost of Incidents
• Surrogate Safety Measures
• Data Acquisition
• Accuracy & Fidelity of Incident Data

Lesson 5. Traffic Data Management Storage Systems

• Traffic Data Storage
• Why Archive Your Data?
• Why Archive Planning Data?
• Why Archive Operations Data?
• Why Archive Safety Data?
• Elements of an Effective Archive
• Traffic Data
• How Much Data?
• Data Fusion
• Data Fusion Tools
• Why Visualization?
• Visualization Tools Readily Available
• Implementing an Archive
• Archiving Technologies
• Writing Requirements
• Out-to-Bid Considerations

Lesson 6. Guidelines for Effective Presentation of Complex Data

• Reporting, Accountability, Decision Making
• Performance Measure System Design
• SHRP2 Project L1: A Framework for Improving Travel Time Reliability
• Reporting
• Short-Term Reporting
• Real-Time Applications
• Private-Company Traveler Information
• Smartphone Display of Routing Options
• Other System and Program Evaluations
• GDOT HERO Incident Response: Explaining Agency Performance
• Houston SAFEClear Program Rapid Towing Response
• System Performance Monitoring Examples
• Congestion Management Process Example
• The Power of Detailed Data: Travel Rate Variation and Cause
• Travel Time Probability Mass Functions (PMFs) by Time-of-Day
• Graphical Examples
• A Word About Developing Effective Tables

Lesson 7. Partnering in Operations Performance Measurement

• Critical Steps of an OPM Program
• Step 1: OPM Selection
• Step 2: Data Needs Determination
• Step 3: Data Acquisition
• Step 4: Data Storage
• Step 5: Data Processing
• Step 6: OPM Reporting and Visualization
• Why Partner?

Lesson 8. Data, Situational Awareness and Analytics Tools

• Steps for Successful Use of Tools and Analytical Methodologies
• Analysis Needs Determination
• Tool Selection: Other Criteria
• Sample Real-Time Situational Awareness Tools
• Examples of Traffic Analysis Tools: Probe Analytics
• Examples of Traffic Analysis Tools (iPeMS)
• Putting it All Together
• Cost of Congestion Pocket Card
• Project Assessment Summary
• Collaboration Example in the Northeast U.S.